Baglioni Hotel Luna - The Leading Hotels of the World

Amazing stay, honestly each and every one of the staff members are amazing. We took a private boat direct from the airport to the hotel. As soon as we arrived via boat the concierge came and took the bags from us and offered us a hand off of the boat. Then directed inside into reception where we were greeted and all went smoothly. Reception and concierge both provided suggestions and information with maps and a WhatsApp number to call if we needed any thin whilst out. The staff in the evening were great as well, we had a few different cocktails in the bar and the girl working was great. Some of the best drinks we had during our stay. The man that seemed like the supervisor or manager at breakfast was such a gentleman. He greeted everyone and was always checking on people or helping his own team out. On our last day he wished us a safe journey and thanked us for staying. We even bumped into the cleaner when coming back to drop some bags off and she was very friendly and her attention to detail is a credit to the hotel. If I return to Venice I will 110% be staying back here.

The hotel has a great location, spacious rooms and a large bathroom. The staff was very professional and friendly. The breakfast was of a high standard. We also liked the bar in the lobby, where they made signature cocktails and it was open until 12 p.m. We have been to Venice many times, but we had never been to such a nice and luxurious hotel. We will definitely return to this hotel when we visit Venice again.

The staff were beyond helpful and super nice! This hotel was in prime location as you could walk pretty much everywhere! The rooms were much bigger than expected and had a wonderful charm to them. You can access the hotel by water taxi that brings you literally at the from entrance of the hotel, it was perfect!

From the moment we arrived to the moment we left everything was perfect, the team at the hotel were very professional, friendly and helpful. A minute walk to Piazza San Marco yet so quiet, the hotel also has a jetty to arrive directly by boat. The decor is beautiful, hotel very clean and comfortable, breakfast in the ballroom was exceptional. We would certainly recommend Hotel Bagliona Luna to everyone.

Everything was perfect. We couldn't fault anything. We had a standard room which was very large, and spotless and had a huge bathroom with large shower and double sink. Toiletries were topped up every day. The breakfast was superb and went on until 11am meaning it was not a rush to get up. Staff were very helpful especially the breakfast staff and the concierge staff. No problem with the language. The front of the hotel is a very short walk to St Marks square and high end shops, including Tiffany & Co and Harrys Bar. A gondola station is right at the front door.